Thanks to apps, your phone, tablet and maybe your smart watch have become the smartest and fastest way to communicate, navigate, shop, bank, book, pay, get your entertainment … and much more. But convenience can be accompanied by disadvantages, so we’d like to pass on a few expert tips about making sure you choose and use apps safely and securely.
Use only official app stores
Avoid downloading fraudulent or otherwise illegitimate apps by using only the official store for your device’s operating system, and avoiding unauthorised sources such as bulletin boards and peer-to-peer networks. Even then, read reviews and choose with care, as some rogue apps occasionally make their way into app stores.
Read the small print
When downloading apps, you’re usually asked to agree to terms and conditions. These can be quite lengthy and complex, but it’s important to do so as some small print includes details on data sharing, in-app payments and other conditions.
Know what permissions you’re granting
You may be asked for permission for an app to access your location, photos, camera, contacts or other functions or data. Before agreeing, think about if you really want this type of access enabled, and the safety aspects of others knowing what you’re doing and where you are (especially important for children).
Where possible, check app settings to determine whether downloading updates and day-to-day data are enabled automatically. This may be convenient, but it could also make it easier for your data to be intercepted, and may use up your data allowance.
Check content ratings
Most apps found in the official app stores feature ratings with guidance on the content and intensity of various aspects of the app. Each store has its own policy, so ratings may vary from store to store. A nice-to-have for you, but essential for apps which may be accessed by children.
Use public Wi-Fi safely
When you’re out and about, remember that you shouldn’t use Wi-Fi hotspots for confidential communications or transactions in places like cafés, pubs and hotel rooms, as there’s no guarantee of security. Instead, use your data, or wait until you get back to your secure Wi-Fi.
Always log out
When you’ve finished using an app – particularly one for banking, shopping or payments – always log out, as simply closing the app may not necessarily do it for you. This also goes for location-based apps, when you want to keep your whereabouts to yourself.
Always download app updates when prompted, because as well as providing new features and better functionality, updates usually contain at least one security fix.
Look after your devices
With today’s apps, your mobile device becomes a computer, wallet, satnav, photo album, TV, filing cabinet, and much more. You shouldn’t leave any of these items in an unlocked house or vehicle, or unattended in a café or on a train …your mobile device is no different. And always PIN or password-protect your device as a first line of security.
Keep an eye on those bills
Be aware of the data used by apps when you’re out and about, including roaming charges abroad. And remember that some apps enable in-app purchases, which can be very attractive to use – especially to children – but at a price.
Do your housekeeping
Filling your phone or tablet with dozens of apps you don’t use can affect its performance, including reducing battery life. Remove the ones you haven’t used for a while, apart from security apps. If you’re disposing of your phone by any means, erase all data and apps, also preferably doing a factory re-set.
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