This email, which purports to be from DHL Express, is supposedly a pre-arrival notification for a parcel that has been delivered to your local post office. The email instructs you to click a link to download and print a receipt that you can submit when picking up the parcel. However, the email is not from DHL and clicking the link does not download a parcel delivery receipt. Instead, the link opens a website that harbours malware. Once on the bogus website, you will be instructed to click a “download” button. If you do so, malware may be delivered to your computer. The exact nature of this malware may vary.
This type of attack is often used to distribute ransomware. Once installed, ransomware can lock all the files on your computer and then demand that you pay a fee to online criminals to receive an unlock code. In other cases, the malware may be designed to steal sensitive information such as banking passwords from the infected computer. In recent years, fake parcel delivery notification emails have been repeatedly used by criminals to distribute various types of malware. Be cautious of any email that claims that you must click a link or open an attached file to view details about a supposed parcel delivery.
An example of the malware email:
From: DHL EXPRESS
Subject: Parcel arrival notification
Hi [email address],
This is a pre-arrival notification of your parcel to our local post office
Kindly Print/Download your DHL-AWD reciept to be submitted during pick-up.
Print/Download DHL-AWD reciept here
Kindly endeavour to be accurate as possible to reduce time of clearance and recipient confirmation.
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